Data Centre Team Leader

I’m currently recruiting for an experienced Data Centre Team Leader to join a growing technology and infrastructure business, supporting a major client’s critical data centre environment in North Acton.

This is a hands-on leadership role managing a team of 4+ Data Centre Operations Engineers, overseeing MAC (Moves, Adds & Changes), BAU activities, IT hardware deployments and structured cabling within a 24/7 environment.

The role:
• Continental shift pattern – 4 days on / 4 days off
• 12-hour shifts
• Overtime paid where required
• Site-based in North Acton
• Candidates should ideally live within approximately a 1-hour commute of the site

What you’ll be doing:
• Leading and supervising a team of 4+ DC Operations Engineers
• Managing MAC and BAU activities across the data centre
• Overseeing server, network hardware and rack installations
• Copper and fibre patching, SFP installations and connectivity testing
• Supporting break/fix, troubleshooting and daily data centre health checks
• Managing change records, asset management and ticketing systems
• Coordinating equipment moves, decommissions and disposals
• Managing third-party access, deliveries and vendor activities
• Supporting incident management and service delivery
• Training, mentoring and supporting new team members
• Leading shift activities and supporting projects from design through to handover
• Working closely with the client, Data Centre Manager and Service Delivery Manager to improve operational processes

What we’re looking for:
• Essential: previous experience working within a banking or financial services IT environment
• Strong Data Centre MAC experience, particularly IT hardware deployment
• Extensive structured cabling experience across copper and fibre
• Strong fault-finding and testing experience, ideally using Fluke equipment
• Knowledge of FTP, UTP and optical fibre cabling standards
• Proven team leadership/supervisory experience
• Strong understanding of asset management and ticketing systems
• Experience with complex change management and service delivery
• Experience managing third-party vendors and services
• Strong organisational, communication and problem-solving skills
• Comfortable working in a 24/7 operational environment

Certifications such as CompTIA Server+, CompTIA Network+, BICSI, CDCTP, CCNA DC or ITIL would be advantageous.

If you're an experienced Data Centre Team Leader, DC Operations Lead or Senior Data Centre Engineer with banking/financial services experience and looking for your next opportunity in London, I’d be keen to hear from you.