<span style="font-size: 11.0pt; line-height: 107%; font-family: 'Aptos',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Leading Technical Services &amp; Security Solutions Recruiter connecting with Technical and Engineering businesses that put innovation at the core of their products and services.&nbsp;

Jaimie Dickson-Davies - Technical Services & Security Solutions Recruitment

Jaimie Dickson-Davies

Lead Consultant

Join a Leading Global Manufacturer as a Product Support Engineer / Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000) Are you ready to elevate your technical support career with a leading global company? Our esteemed client, a top manufacturer in the Access Control security sector, is seeking a Product Support Engineer / Technical Support professional to join their growing team in High Wycombe. With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you?<ul><li>Competitive salary with an attractive annual bonus scheme (up to £4k).</li><li>Comprehensive training and professional development to support your growth.</li><li>Global company culture with a friendly, collaborative atmosphere.</li><li>Be part of a team that thrives on innovation, collaboration, and continuous improvement.</li><li>Work with cutting-edge technology in the security sector, focusing on cloud-connected systems.</li></ul>Role Overview As a Product Support Engineer / Technical Support Professional, you will provide expert technical assistance to installers and engineers working with the company's advanced security systems. Your role will be vital in troubleshooting, diagnosing, and resolving technical issues related to both hardware and software products. Key Responsibilities:<ul><li>Provide expert technical support via phone, email, and remote tools.</li><li>Build strong relationships with customers by delivering exceptional service and solving their technical challenges.</li><li>Apply your electrical/electronic expertise to troubleshoot and resolve issues, particularly related to cloud integration (IP) and connecting hardware to software applications.</li><li>Stay up-to-date with the latest product releases and enhancements.</li><li>Collaborate with installation and maintenance teams to identify training needs and improve service delivery.</li><li>Conduct site visits when necessary to investigate and resolve system issues.</li><li>Support the sales team during the system specification stage to ensure smooth project deployment.</li><li>Manage escalated tickets, ensuring prompt resolution and high levels of customer satisfaction.</li><li>Collaborate with your team to innovate, improve processes, and develop customer-focused solutions.</li><li>Evaluate and provide feedback on new technologies that can enhance the customer experience.</li></ul>About You:<ul><li>Experience: You have a strong background in technical support or engineering, with excellent problem-solving skills.</li><li>Industry Knowledge: While experience in the intruder/access control sector is a bonus, we are particularly interested in candidates with a solid technical foundation from electrical, electronic, or even IT/cloud systems backgrounds. If you have a deep understanding of hardware-software integration and are comfortable working with cloud-based technologies, you will be a great fit.</li><li>Team Player: Whether you're working solo or in a team, you thrive in both environments.</li><li>Problem Solver: You're passionate about tackling complex technical challenges and finding creative solutions.</li><li>Technical Proficiency: You have a strong grasp of electrical/electronic systems and enjoy integrating hardware with cloud-based software.</li><li>Customer-Focused: You excel at customer interaction and are committed to delivering the highest quality service.</li></ul>Benefits:<ul><li>Competitive salary with a bonus scheme.</li><li>Training and professional development to help you grow.</li><li>Work-life balance with remote working options (1 day per week).</li><li>Opportunity to work with a leading global player in the Access Control security sector.</li></ul>Work Schedule:<ul><li>Based in Loudwater, High Wycombe, with occasional travel to the Newcastle office.</li><li>Option for remote working 1 day per week.</li></ul>Apply Today: If you’re ready to bring your technical expertise to a dynamic, growing company, we want to hear from you! Send your CV and cover letter to jaimied@eligo.co.uk or call 0208 971 1893 for more information. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Technical Support Engineer

Supportive Projects Team | Career Development | Hybrid Working After Training Join a Growing Projects Team! Project Administrator: Harlow (Office-Based, Moving to Hybrid). £26,000 per annum. We’re looking for a proactive and detail-driven Project Administrator to join a busy Projects Department in Harlow. This is a fantastic opportunity for someone who loves keeping things organised, working collaboratively, and supporting the successful delivery of projects from start to finish. What You’ll Be Doing: <ul><li>Provide administrative support to Project Managers etc, throughout project lifecycles</li><li>Organise and prepare Job Packs for engineers</li><li>Arrange client appointments and liaise with residents (by phone and in writing)</li><li>Manage project documentation including O&M manuals, billing, and completion paperwork</li><li>Track project progress using Excel and update internal systems</li><li>Act as a key point of contact for Project Managers, Clients, and Subcontractors</li><li>Help with ordering equipment and booking labour within budget</li><li>Support with compliance documentation for audits</li><li>Assist in managing subcontractor invoices and reconciling works completion</li></ul>What We’re Looking For:<ul><li>An experienced Administrator</li><li>Someone who is highly organised with excellent attention to detail</li><li>A self-starter who can work independently but thrives in a team</li><li>Confident communicator at all levels – internal and external</li><li>Comfortable managing multiple tasks in a busy environment</li><li>Proficient in Microsoft Excel and CRM systems</li><li>Tenacious when chasing information and ensuring accuracy</li></ul>What’s on Offer:<ul><li>£26,000 salary</li><li>Office-based in Harlow, moving to hybrid working after initial training</li><li>Work within a supportive, collaborative team</li><li>Opportunity to grow and progress your career in project administration</li><li>Be part of a company that values quality, compliance, and customer satisfaction</li></ul>If you’re ready to bring your organisational skills to a role where no two days are the same, we’d love to hear from you! Apply now and take the next step in your career. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Projects Administrator

CAD Technician – Security & Fire Systems Location: Harlow (Office-based with move to Hybrid Working) Salary: Up to £34,000 (DOE) Kickstart Your Next Career Move with a Leading Security & Life Safety Solutions Provider! We’re looking for a CAD Technician to join our growing Projects Department in Harlow. This is an excellent opportunity for someone with strong AutoCAD skills who wants to work on interesting projects in the fire, security, and life safety sectors. You'll play a key role in producing precise 2D drawings and schematics for systems including Fire Alarm, Security, Warden Call, Disabled Refuge, and PAVA. What You’ll Be Doing:<ul><li>Produce detailed technical drawings and schematics using AutoCAD (2D focus, with some Revit exposure)</li><li>Collaborate with engineers, project managers, sales, and installation teams to interpret project requirements</li><li>Create elevation plans and layout drawings for tender, design, and installation phases</li><li>Modify existing drawings and manage revisions</li><li>Conduct site visits and surveys when required</li><li>Prepare commissioning drawings, zone charts, and O&M manuals</li><li>Maintain accurate documentation and work closely with document control</li></ul>What We’re Looking For:<ul><li>Proficient AutoCAD user – can work independently</li><li>Working knowledge of Revit (preferred but not essential)</li><li>Strong attention to detail and problem-solving mindset</li><li>Good communication skills for liaising with internal teams and external consultants</li><li>Able to manage multiple projects and deadlines simultaneously</li><li>Common-sense approach with a proactive attitude</li></ul>What You’ll Get:<ul><li>Salary up to £34,000 (depending on experience)</li><li>Office-based in Harlow with the option to move to hybrid working</li><li>Opportunity to work on unique and varied projects in a specialist sector</li><li>Join a friendly, collaborative team environment</li></ul>Ready to take the next step in your CAD career? Apply now and become part of a team where your skills will make a real impact! Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

CAD Technician

Junior Trainee Engineer – Casino Security Systems Central London & Surrounding Areas Company Vehicle After Probation Full Training Provided Ideal First Step in Engineering Start Your Career in a High-Tech, High-Security Industry Looking to kick off your career in electrical engineering? Recently qualified, or working as an Electrician’s Mate or Electrical Improver? This is your chance to learn hands-on, gain experience, and grow into a specialist role – all while working at some of the most exciting venues in London. What’s the Job? Join a team that installs and maintains electronic security systems at casinos across Central London. You’ll get full training and day-to-day support from experienced engineers while learning how to work with: <ul><li>CCTV Systems</li><li>Access Control & Alarm Systems</li><li>Fire Alarms & Perimeter Detection</li></ul>You’ll work on a variety of sites – no two days are the same! Who This Role is Perfect For: You’ve recently finished or are close to finishing a BTEC, NVQ, or similar electrical qualification You’re currently an Electrician’s Mate, Electrical Improver, or Junior Engineer You’re serious about building a long-term career, not just finding your next gig You’ve got a full UK driving licence Experience with alarms or CCTV is a bonus – but not essential! What You’ll Get in Return: £25,000 – £30,000 (depending on experience) Company vehicle after probation Full training & development – learn from industry experts Work in Central London and nearby areas – no long-distance travel Real career progression in a future-proof sector Why This Is a Great Opportunity: You’ll get your foot in the door of a specialist industry with long-term demand. It’s hands-on, fast-moving, and offers more variety than typical electrical roles. You Might Be Thinking: “I’ve only just finished my course – is this for me?” Absolutely. If you're eager to learn and ready to work hard, we’ll teach you the rest. Apply Now – Start Your Engineering Journey in a Unique Industry This role won’t be around for long. If you're motivated, qualified, and ready to get started – we want to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Junior Security Engineer

Contract Administrator – Office Based Location: Bromsgrove, B60 Salary: Up to £28,000 per annum (depending on experience) Hours: Full-time, 08:00 to 16:30 Mon to Friday. We’re working with a growing maintenance services provider who is looking for a Contract Administrator to join their friendly and supportive team in Bromsgrove. This is a full-time, office-based position offering excellent long-term development potential. About the Role: As a Contract Administrator, you’ll play a key role in supporting the end-to-end delivery of maintenance contracts. You’ll be the bridge between engineers, customers, subcontractors and internal teams - coordinating service calls, scheduling work, updating portals, and ensuring everything runs smoothly day-to-day. Key Responsibilities: <ul><li>Scheduling appointments and managing engineer diaries</li><li>Triaging calls and allocating service jobs appropriately</li><li>Updating clients, residents and systems with job progress</li><li>Liaising with subcontractors, suppliers, and internal teams</li><li>Maintaining accurate records using Excel and bespoke databases</li></ul>What We’re Looking For: <ul><li>Experienced Administator</li><li>Strong communication and organisational skills</li><li>Confident using Microsoft Excel and electronic databases</li><li>A team player with a proactive and positive approach</li><li>Ability to adapt to changing priorities and handle busy workloads</li><li>Previous experience in a similar role is ideal, though sector experience is not essential</li></ul>Why Apply? <ul><li>Join a close-knit, supportive team environment</li><li>Opportunity to make a meaningful impact in a varied role</li><li>Full training provided</li><li>Competitive salary up to £28,000</li><li>Great place to work</li></ul>If you’re looking for a stable and rewarding office-based position in Bromsgrove, we’d love to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.