Mac/PC Senior Support Analyst - Dynamic creative environment
You will be providing Mac/PC IT support in a great London office, providing desktop support to users via phone, email, ticketing system and face-to-face.
Proactively supporting end user devices and apps such as Windows and macOS systems, Mobile devices, Video conferencing equipment, Microsoft Office.
You will be responsible for Windows and Mac system deployments.
You will be managing desk setups and moves.
You will deal with user access management, Active Directory and Exchange administration.
You MUST be very experienced and proficient in macOS
You will have well honed and senior macOS and Windows PC IT support skills and experience within a fast moving creative environment.
You have well-founded knowledge of MS products (MS Office, Windows, user management in AD) and good knowledge of desktop hardware and a solid understanding of Active Directory and Exchange administration.
You have worked before with Skype for Business, video conferencing solutions and SCCM.
You are very good at providing IT support to busy senior managers and VIPs
Useful Additional Skills:
DHCP / DNS / Group Policy troubleshooting.
System deployment experience - DeployStudio on the Mac platform is key
Some experience working with LANs and networking concepts.
Any Microsoft or Apple certification is advantageous.
And for you?
Generous salary and package of Benefits:
In addition to a competitive basic salary (£35K) the role offers:
Annual performance related bonus of 10%
Personal pension whereby the company contributes up to 10% of basic salary
Private medical insurance following successful completion of probation period
28 days' annual leave plus public holidays
Interest free annual travel season ticket loan upon following successful completion of probation period
Life Assurance (4x basic salary) from day one
£ 40 monthly contributions to Gym Membership
Childcare vouchers from joining
Annual staff events
Casual dress code and sociable environment
New and quirky offices - free games and food!
Drinks from 4pm on a Friday
Good encouragement with career development
Are you a Mac OSX focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac IT Technical recruitment consultancy specialising in Mac OSX and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line Mac OSX and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Mac OSX IT role. Anne Rooke- Specialist Mac Recruitment Specialist
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