Mac/PC 1ST and 2nd line IT Support - Media Agency

Mac/PC 1^ST and 2^nd line IT Support - Media Agency

Are you one for a creative, active environment?

Come and join-in on the Mac/PC IT support of this well-established media company.

This is a sociable atmosphere in which we want you to able feel part of the friendly team.

As a Mac/PC 1^st and 2^nd line IT Support Engineer we are looking for you to help with:

• Using Helpdesk software to log and report on calls
• Providing Apple Mac/PC IT 1^st & 2^nd line deskside support and troubleshooting
• Providing Mac/PC focused IT support for desktop applications
• Email administration
• Active Directory administration
• Support of DNS and DHCP
• Support of exchange server
• Support of ADSL wireless router/ firewall
• Providing some Mac/PC telephone support using remote access
• Frequent set up of new starters and desk moves

On top of the creative environment you will also benefit from new IT knowledge on a day to day basis enabling you to considerably up your IT game.

To succeed as a Mac/Pc 1^st and 2^nd Line IT Support Engineer you will need:

• To have excellent communication skills (written and spoken)
• To be a keen and a fast learner
• To be enthusiastic about helping users and be a real team player
• To be able to work under tight deadlines

If you would like to be part of a warm and sociable team working together towards a common creative goal, please apply now for this 1^st and 2^nd Line IT Support position.

Are you a Mac OSX focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac IT Technical recruitment consultancy specialising in Mac OSX and Cross-platform Mac/PC IT support roles. Roles include 1^st, 2^nd and 3^rd line Mac OSX and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with Anne Rooke - Specialist Apple Mac OSX IT Recruiter for a confidential chat about how we can secure you your perfect Mac OSX IT role.

Call 0208 944 4186 or Email Anne@eligo.co.uk