Effective interviewing is an art that requires preparation, active listening, and a focus on both technical skills and cultural fit. At Eligo, having partnered with many different types of businesses over the years, we understand the importance of refining interview techniques to ensure a successful hiring process.
Here are some essential tips to help you interview effectively and recruit better.
Preparation is Key
Before the interview, thorough preparation is crucial. Familiarise yourself with the candidate's resume and the job description to tailor your questions accordingly. This not only demonstrates professionalism but also allows for a more focused and productive interview.
Tips for Preparation:
· Review the candidate’s resume and cover letter in detail.
· Understand the specific requirements and responsibilities of the job role.
· Prepare a list of tailored questions that assess both technical skills and cultural fit.
Creating a Comfortable Environment
A comfortable interview environment can help candidates perform at their best. Ensure that the interview setting is welcoming and free from distractions. Start with a friendly introduction to put the candidate at ease.
Creating the Right Environment:
· Choose a quiet, comfortable location for the interview.
· Begin with a brief introduction about yourself and the company.
· Offer water or a refreshment to the candidate to help them relax.
Asking the Right Questions
The quality of the interview largely depends on the questions asked. Focus on open-ended questions that encourage candidates to elaborate on their experiences, skills, and problem-solving abilities. Behavioural questions can provide insight into how candidates have handled situations in the past.
Effective Question Techniques:
· Use open-ended questions to encourage detailed responses.
· Incorporate behavioural questions to understand past performance.
· Avoid leading questions that may prompt rehearsed answers.
Active Listening and Engagement
Active listening is a crucial component of a successful interview. Show genuine interest in the candidate’s responses by maintaining eye contact, nodding, and asking follow-up questions. This not only makes the candidate feel valued but also provides deeper insights into their suitability for the role.
Engaging with Candidates:
· Maintain eye contact and use affirmative gestures to show engagement.
· Ask follow-up questions based on the candidate’s responses.
· Summarise key points to ensure understanding and clarify any ambiguities
Assessing Cultural Fit and Avoiding Unconscious Bias
Cultural fit is as important as technical skills. However, it's essential to ensure that the assessment of cultural fit does not become a gateway for unconscious bias. This can be achieved by focusing on the candidate's alignment with the company’s values and mission, rather than personal similarities.
Evaluating Cultural Fit:
· Ask questions about the candidate’s preferred work environment and team dynamics.
· Discuss the company’s values and culture to gauge alignment.
· Implement structured interviews and standardised questions to minimise bias.
· Educate interviewers about unconscious bias and its impact on hiring decisions.
For more on promoting equity in the workplace and understanding the nuances of cultural fit, check out our previous article on embracing equity over equality.
Providing Constructive Feedback.
Post-interview feedback is valuable for both the candidate and the hiring process. Provide constructive feedback to unsuccessful candidates to help them improve, and gather feedback from interviewers to refine the interview process continually.
Giving and Receiving Feedback:
· Offer specific, constructive feedback to candidates who were not selected.
· Collect feedback from all interviewers to identify areas for improvement.
· Use feedback to enhance future interview strategies and processes
By refining your interview techniques, you can enhance the candidate experience and make better hiring decisions. At Eligo, we are committed to helping you succeed in your recruitment efforts. Implement these strategies to interview well and recruit better!