The role of Solutions Architect: Infrastructure is to ensure we continues to provide solutions that meet changing Customer needs and which embrace leading technologies.
The Solutions Architect works with the Pre-Sales technical team and Bid Lead to provide high level pre sales infrastructure design work which may lead on to more detailed solutions being architected. The Solutions Architect is responsible for ensuring that all Infrastructure Solutions presented to Customers are approved PRIOR to formally being sold to any customer.
When projects are approved by the Customer the Senior Solutions Architect is actively involved in the project delivery, from both a hands-on perspective where their specific skill sets are required and also acting in an advisory role to other project team members.
Additionally, the Senior Solutions Architect is the final point of technical escalation where major incidents occur for our Managed Services Customers that cannot be resolved by other technical staff.
To lead in the creation of a suitable portfolio of products and solutions ensuring we continues to meet changing Customer needs whilst working with other parts of our business to ensure that the desired Vendor Partnerships and Accreditations are maintained
To identify new technologies which can be utilised to improve our Services portfolio
To actively share and transfer knowledge regarding infrastructure technologies and best practices throughout the technical team(s) within the Services division
To attend Customer meetings and telephone conferences with Sales staff, Project Managers & Service Managers as appropriate
To assist the Bid Team in the development of infrastructure solutions for Customers as part of the Pre-Sales activities
To provide technical assurance that all solutions offered to customers are a) capable of meeting the Customer's requirements and b) specified at a suitable level of detail so as to pose no commercial risks
Expert level knowledge of (for both current and emerging technologies):
Server and Storage Hardware, Operating Systems and Hypervisor Layers
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