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Mac/PC 1ST and 2nd line IT Support - Media Agency

  • JOB CODE: J14812
  • JOB TYPE: Permanent
  • SALARY/RATE: £27,000 - £28,000 per annum
  • LOCATION: London
  • BENEFITS: generous package

Mac/PC 1ST and 2nd line IT Support - Media Agency

Are you one for a creative, active environment?

Come and join-in on the Mac/PC IT support of this well-established media company.

This is a sociable atmosphere in which we want you to able feel part of the friendly team.

As a Mac/PC 1st and 2nd line IT Support Engineer we are looking for you to help with:

  • Using Helpdesk software to log and report on calls
  • Providing Apple Mac/PC IT 1st & 2nd line deskside support and troubleshooting
  • Providing Mac/PC focused IT support for desktop applications
  • Email administration
  • Active Directory administration
  • Support of DNS and DHCP
  • Support of exchange server
  • Support of ADSL wireless router/ firewall
  • Providing some Mac/PC telephone support using remote access
  • Frequent set up of new starters and desk moves

On top of the creative environment you will also benefit from new IT knowledge on a day to day basis enabling you to considerably up your IT game.

To succeed as a Mac/Pc 1st and 2nd Line IT Support Engineer you will need:

  • To have excellent communication skills (written and spoken)
  • To be a keen and a fast learner
  • To be enthusiastic about helping users and be a real team player
  • To be able to work under tight deadlines

If you would like to be part of a warm and sociable team working together towards a common creative goal, please apply now for this 1st and 2nd Line IT Support position.

Are you a Mac OSX focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac IT Technical recruitment consultancy specialising in Mac OSX and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line Mac OSX and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with Anne Rooke - Specialist Apple Mac OSX IT Recruiter for a confidential chat about how we can secure you your perfect Mac OSX IT role.

Call 0208 944 4186 or Email Anne@eligo.co.uk

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